Frequently Asked Questions
Where is University Downtown located?
When is the leasing office open?
What about long term parking?
We can help navigate that for you! We have connections in the Durham parking business!
Do you allow pets?
What is an individual lease?
What is the process to match roommates?
Do you have an on-site laundry facility?
Do you have a maintenance staff?
What are the fees and security deposit?
There is a $200 admin fee due at lease signing, then a $350 security deposit due on March 1. It can be paid on our portal or by check made out to University Downtown.
How do I pay rent?
You can pay on your online portal (preferred) or by paper check maiiled to our office. Look in the upper right hand corner of this page where it says Tenant Log In.
When is rent due?
We take the “last month’s installment of rent” in advance – on May 15 (30 days before the move-in date of June 15). Then monthly payments are paid from June 15 to April 15. Financial Aid students may request a special payment schedule.
How do I apply for an apartment?
You can easily complete the entire leasing process online. First let the manager know you are ready to apply. We will send you a link to your application. Then you can also sign your lease and pay the security deposit online! Easy as 1-2-3!